Frequently Asked Questions
Find answers to common questions about orders, shipping, and returns.
Orders and Shipping
How long does shipping take?
Standard shipping takes 8–30 days with full tracking. We ship from our international warehouse and all orders include a tracking number sent via email.
Do you offer free shipping?
Yes! Orders over R800 qualify for free standard shipping.
How do I track my order?
Once your order ships, you will receive an email with a tracking number. You can also visit our Track Your Order page.
Do you ship internationally?
Yes, we ship worldwide. Shipping times may vary by destination.
Returns and Refunds
What is your return policy?
We offer a hassle-free 30-day return policy. If you are not satisfied, contact us within 30 days of delivery for a full refund or exchange.
How do I start a return?
Email drivestack8@gmail.com with your order number and reason for return. We will send you instructions within 24 hours.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive the returned item.
Products
Are your products universal fit?
Most of our accessories are designed for universal fit. Product descriptions specify compatibility so check before ordering.
Do you offer warranties?
Yes, all products come with a minimum 1-year manufacturer warranty against defects.
Support
How do I contact support?
Email us at drivestack8@gmail.com. We respond within 24 hours, Monday through Friday.